AEDMAX.PL is a leader on the Polish market of defibrillators.

The main goal is to meet the needs and expectations of customers and to maintain and strengthen the market position in its specialty.

We achieve this goal through improvement

Integrated Management System compliant with PN-EN ISO 9001:2015 standards

PN-EN ISO 13485:2016 and legal requirements in the field of supervising orders and sales of defibrillators.

In carrying out our tasks, we act ethically, we apply the principle of continuous improvement of standards of cooperation, durability and quality, including the safety of a medical device.

This approach gives us the opportunity to improve processes and expand them towards training users of the equipment we sell. We are currently testing customer satisfaction using a post-purchase survey in the AEDMAX24.PL online store and on the basis of reference letters received from our customers/stakeholders.

The quality policy is implemented through:

• developing cooperation with suppliers as a guarantee of high quality supplies,
• cultural and reliable service for each client,
• constant improvement of the quality of customer service,
• meeting the requirements for products (including: product safety, quality, compliance with the law, guaranteeing proper order processing, storage, sales, replacement of
• consumable accessories in accordance with the specifications of the manufacturer of medical devices),
• constant improvement of the quality of our activities,
• performing all activities in a way that minimizes the emergence of threats to the safety of the medical device,
• care for the natural environment,
• planned and systematic improvement of qualifications of all employees,
• constant development of pro-quality attitudes and a sense of responsibility of each employee for the quality, including the safety of sold and delivered medical devices,
• compliance with the principles of sustainable development.